Information you provide
When you contact Your Local Roofer or submit a service request, we collect the information you choose to provide. Depending on the form, this may include your name, phone number, email address, property address or ZIP code, and message or project details. If a form offers a calls-and-texts consent checkbox, we also record your selection.
How we use your information
We use form information to respond to service requests, understand your roofing, siding, gutter, or other exterior concerns, discuss a free inspection, and communicate about requested services. A submitted request does not by itself confirm an appointment or authorize paid work.
Phone calls, text messages, and your choices
The calls-and-texts consent checkbox is optional and unchecked by default. Consent is not a condition of purchase. If you agree, Your Local Roofer may call or text the number you provide about your request. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of text messages or HELP for help. You can also call (914) 873-8050 about your communication preferences.
Mobile numbers and text consent
We do not sell or share mobile numbers or text-message consent with third parties for marketing purposes. Service providers may process information on our behalf to operate our forms, manage service inquiries, and deliver requested communications; this is not permission for them to market to you independently.
Website analytics
The website provides analytics preferences for optional analytics. Where permitted by your selection, analytics help us understand website visits and interactions such as phone-button clicks and service requests. You can review your choice using Analytics preferences in the footer. Form answers are not sent to website analytics by our tracking code.
Keeping and protecting information
We keep service-request information as needed to respond to you, administer requested services, and meet applicable recordkeeping requirements. No method of online transmission or storage is completely secure. Please do not include sensitive financial, medical, or identification information in a project message.
Questions and requests
To ask about information you submitted, request a correction or deletion, or discuss privacy choices, call Your Local Roofer at (914) 873-8050 or use our contact page. Applicable legal and recordkeeping requirements may affect what we can delete. See our Terms for information about using the website and requesting services.